Motorola Service Elite SpecialistCollins Communications is a Motorola Solutions Service Elite Specialist based in Demopolis, Alabama. We have been in business since 1964 and sell and service Motorola Solution two way radio equipment.

Equipment Repair

We are an authorized Motorola Service Partner (MSP) (Now Motorola Service Specialist). We have our own factory trained staff of experienced service professionals who are totally committed to keeping your system performing at peak efficiency. We utilize the latest test equipment and maintains an extensive inventory of factory original parts.

You can expect fast turnaround and equipment fixed right the first time!

What You Should Can Count on:

  • Warranty Support
  • Quality Service for your Motorola Equipment
  • Maintenance Agreements
  • UPS Next Day Mail-in/out service program (U.S. only)
  • 48-hour Repair Cycle on Most Makes and Models
  • Flat Rate Motorola Depot Repair Option
  • Extensive Factory Original Parts Inventory (it’s all we use!)
  • Friendly and Professional Personnel that Understand Your Needs
  • Motorola Factory Trained Technicians.

FCC Licensing

Collins Communications Inc. can assist you with all of your two-way radio FCC Licensing and regulatory needs.

We will be glad to help you with all FCC Licensing requirements. We’ve been managing licenses like yours for many years. We can take care of all your FCC Licensing, even if you didn’t purchase your radios through us.

If you get a notice from the FCC or a licensing company, simply forward the notice to us and we’ll let you know if any action is required. Often, FCC notices are just reminding you of an upcoming deadline. Be sure to forward to us any notice from the FCC regarding your FCC license. You will receive other notices regarding your FCC license, usually from licensing companies. They are trying to solicit your FCC licensing business. Send us those notices, too and we will let you know if a response is necessary.

License Expirations

FCC licenses are typically good for 10 years. Each license has an expiration date on it. If you have an expiration coming up within the next few months, let us know and we will take care of the paperwork. Did you get a letter notifying you of an upcoming FCC expiration on one of your licenses? If so, contact us or send us a quick email. Several licensing companies send notifications like this several months before an application could be processed by the FCC.

License “Construction” Deadlines

When you get a new FCC license, you have one year to inform the FCC that it is live and “on the air.” If you don’t submit the required form, the FCC will cancel your license. Again, send us any notices you receive, and we will submit the form for you.

Narrowbanding

In January 2013, the FCC implemented new requirements that mandated most VHF and UHF licensees make use of narrowband channels. This required some businesses to purchase new equipment, while others had us simply modify their equipment. Either way, a license modification was required to show that this was done. The old wideband emissions designators (eg. 20K) should have been removed from your FCC licenses. If you aren't sure you have completed these narrowbanding requirements, simply contact us and we’ll audit your equipment and let you know if any of your equipment is out of compliance. The FCC is enforcing this new requirement by not allowing you to renew your FCC license unless your equipment is narrowband compliant. They could also fine operators of noncompliant systems.

Contact Us

Two Way Radio Rentals

We offer a range of radio rental opportunities to meet your short term two-way communications needs.

We are the Rental Solution Experts.

  • More than 40 Years Experience
  • Solutions for Every Company and Every Budget
  • Our Staff is the Most Experienced
  • Our Rental Inventory is one of the Nations Largest
  • Immediate Delivery at Competitive Rates
  • Daily, Weekly and Monthly Rates
  • Local Deliveries, FEDEX or UPS
  • 24 x 7 Customer Service

Computer / Network Security

Collins Communications is a Motorola Solutions Channel Partner. As well as being a radio solutions channel partner we can help you with your network and computer security needs.

Please click here to contact Collins Communications about any of our communication services.

Our Partners

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